Unfortunately, if you haven't re-registered with us since the launch of our new website, then you will have to re-register an account with us to enable you to purchase items. So if you are having problems logging into your account, but you are using your username and password from our old website, then this will be the reason why.
We apologise for the inconvenience, but please ensure that we are trying our hardest to provide the best service possible for you.
You should find all the answers to your questions within these pages. However, if you are still unsure about anything, don't hesitate to contact us on 0844 824 6006 or at firstname.lastname@example.org