Our Brand Guarantees
All our products come with a no-quibble guarantee that means you don’t have to worry about what happens in the unlikely event of any item developing a fault. View each brands guarantee below:
All of our Regatta products come with a 12 month guarantee, however our Isotex products have a 3 year guarantee.
Our Isotex fabric is waterproof, breathable and windproof to keep you dry and comfortable in the Great Outdoors! We're that sure it will offer you ultimate protection that we offer a 3 Guarantee with all our Isotex products. In the unlikely event of a fault developing with an item you have purchased directly through the website, please return the item to us with proof of purchase. We will arrange the replacement or provide goods of the same value as the faulty product, within three years from date of purchase.
This guarantee excludes damage caused by misuse, abnormal wear and tear, accident or alterations. If you purchased the goods through a 3rd party retailer. Please arrange the return of the goods through this retailer. Although you can still register your guarantee here.
FootwearSelected footwear products have a 2 year guarantee. We Guarantee - waterproof and breathable ISOTEX technology, Hard wearing outer soles, Fault free construction, and Comfortable fit with a choice of styles to suit your foot.
We've tested and perfected our fabric technologies all over for our world travel and outdoor clothing and we know you rely on them every day. We want you to be completely satisfied with everything you order from Craghoppers. That is why all our clothing is guaranteed for life. In the unlikely event of an item becoming faulty, please return it to us with proof of purchase. Our dedicated Customer Service team will arrange for the item to be replaced or if the item is no longer available we will send goods of the same value. The guarantee does exclude damage that may have been caused by misuse, unusual wear and tear, accident or alteration. To register your guarantee click on the following link:
Our ARED waterproof garments are guaranteed for 3 years. If you find a fault has developed with a product you have purchased directly through our website, simply return the item to us with a receipt or proof of purchase. We will arrange the replacement or provide goods of the same value as the faulty product, within 3 years from date of purchase. This guarantee excludes damage caused by misuse, abnormal wear and tear, accident or alterations.